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Knowledge Base (90)

  1. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

  2. Browser User Interface Updates

    Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...

  3. Maximum size of file attachments

    Answer: Environment: File Attachments, Mailboxes Oracle B2C Service Resolution: File Attachments for Ask a Question Submittals and Administrative Records A number of factors affect what size file attachments...

  4. Session usage information

    Answer: Environment: All Oracle B2C Service versions Resolution: For questions around what generates a session and how you can prevent inaccurate session billing on your site, please review Demystifying...

  5. Accessing the "Rule Runtime Log" for Enhanced Business Rules in Browser UI

    Answer: Environment: Oracle B2C Service, Browser UI Enhanced Business Rules Resolution: Once you migrate to the Browser UI Enhanced Business Rules in the Browser UI, you will want to view the Rule...
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Documentation (437)

  1. Link to a URL

    Filter results by product or category "; $ i = 0; foreach( $contentListResponse->SummaryContents as $sc Last Updated: 02/08/2023

  2. Link to a URL

    Automation From Ribbon Automation From Ribbon Introduction This document is meant to provide supporting material to the ‘AutomationFromRibbonHowTo’ sample project. This document will outline screen captures with detailed... Last Updated: 02/08/2023

  3. Link to a URL

    Add a 30-Day SLA levels of support to your customers. SLA examples are provided for a 30 -day SLA, a grace period SLA Last Updated: 09/09/2022

  4. Link to a URL

    Add a 30-Day SLA levels of support to your customers. SLA examples are provided for a 30 -day SLA, a grace period SLA Last Updated: 08/19/2024

  5. Link to a URL

    Add a 30-Day SLA levels of support to your customers. SLA examples are provided for a 30 -day SLA, a grace period SLA Last Updated: 06/16/2022
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